Terms of service

Terms of Service

Last Updated: 15-JUNE-2026

Welcome to [NEXPRA]. These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By accessing or using our website, you agree to be bound by these Terms.

If you do not agree with any part of these Terms, please do not use our website.

1. General Conditions

By using this website, you represent that:

You are at least 18 years of age or using the website under the supervision of a parent or legal guardian.
You have the legal capacity to enter into binding agreements.
You will comply with all applicable laws and regulations.

We reserve the right to refuse service to anyone for any reason at any time.

2. Account Terms

If you create an account with us:

You are responsible for maintaining the confidentiality of your account credentials.
You agree to provide accurate and complete information.
You are responsible for all activities that occur under your account.
You must notify us immediately of any unauthorized use of your account.

We reserve the right to suspend or terminate accounts that violate these Terms.

3. Pricing and Payment

All prices displayed on our website are listed in the applicable currency and may be subject to taxes, shipping charges, or other fees where applicable.

We reserve the right to:

Modify product prices at any time without prior notice.
Correct pricing errors or inaccuracies.
Cancel orders placed at incorrect prices.

Payments must be completed through approved payment methods offered on the website.

Orders will not be processed until payment has been successfully received and verified.

4. Product Descriptions

We strive to ensure that product descriptions, images, specifications, and pricing are accurate.

However:

Product colors may vary depending on device screens.
Product images are for illustrative purposes only.
Minor variations in packaging, appearance, or specifications may occur.

We do not guarantee that all product information will always be completely error-free.

5. Order Acceptance and Cancellation

Placing an order does not guarantee acceptance.

We reserve the right to:

Refuse or cancel any order.
Limit quantities purchased.
Cancel orders suspected of fraud or unauthorized activity.
Request additional verification before accepting an order.

If an order is canceled after payment has been processed, an appropriate refund will be issued.

6. Shipping and Delivery

We aim to process and ship orders within reasonable timeframes.

Delivery estimates are provided for convenience only and are not guaranteed.

Delays may occur due to:

Weather conditions
Courier service disruptions
Customs processing
High order volumes
Events beyond our control

Risk of loss and ownership of products transfer to the customer upon successful delivery.

Customers are responsible for providing accurate shipping information.

7. Returns and Refunds

Returns and refunds are governed by our Return & Refund Policy.

Generally:

Return requests must be submitted within the specified return period.
Products must be returned in their original condition unless defective.
Certain products may be non-returnable due to hygiene, customization, or legal restrictions.

Refunds, when approved, will be processed through the original payment method.

Processing times may vary depending on banks, payment providers, and financial institutions.

8. Prohibited Uses

You agree not to use the website:

For any unlawful purpose.
To violate any local, state, national, or international law.
To transmit malware, viruses, or harmful code.
To interfere with website security.
To engage in fraudulent activities.
To collect personal information of other users without authorization.
To harass, abuse, or harm others.
To impersonate any person or entity.

Violation of these provisions may result in account suspension, termination, or legal action.

9. Intellectual Property

All content available on the website, including but not limited to:

Logos
Trademarks
Product images
Graphics
Text
Website design

is the property of [NEXPRA] or its licensors and is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, or exploit any content without prior written permission.

10. Third-Party Services and Links

Our website may contain links to third-party websites, services, or applications.

We are not responsible for:

Third-party content
Privacy practices
Terms and conditions
Products or services offered by third parties

Your use of third-party services is at your own risk and subject to their respective terms.

11. Disclaimer of Warranties

Our website and services are provided on an "as is" and "as available" basis.

To the maximum extent permitted by law, we make no warranties regarding:

Continuous website availability
Error-free operation
Accuracy of information
Suitability for any particular purpose

Your use of the website is at your own risk.

12. Limitation of Liability

To the fullest extent permitted by applicable law, [NEXPRA], its owners, employees, affiliates, suppliers, and service providers shall not be liable for:

Indirect damages
Incidental damages
Consequential damages
Loss of profits
Loss of data
Business interruption

arising from the use of or inability to use our website, products, or services.

Our total liability shall not exceed the amount paid by the customer for the specific order giving rise to the claim.

13. Indemnification

You agree to indemnify and hold harmless [NEXPRA], its affiliates, employees, directors, agents, and partners from any claims, liabilities, damages, losses, or expenses arising from:

Your use of the website.
Your violation of these Terms.
Your violation of any rights of another person or entity.

14. Governing Law and Jurisdiction

These Terms shall be governed by and interpreted in accordance with the laws of India.

Any dispute arising out of or relating to these Terms, the website, or any transaction shall be subject to the exclusive jurisdiction of the courts located in [RAJKOT, GUJARAT, INDIA].

Before initiating legal proceedings, both parties agree to attempt to resolve disputes through good-faith negotiations.