Privacy policy

Privacy Policy

Last Updated: 15-JUNE-2026

At [NEXPRA], we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, place an order, or interact with our services.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

When you place an order, create an account, subscribe to our newsletter, or contact us, we may collect:

Full Name
Email Address
Phone Number
Billing Address
Shipping Address
Payment Information (processed securely through third-party payment providers)
Order History

Automatically Collected Information

When you browse our website, we may automatically collect:

IP Address
Device Information
Browser Type
Operating System
Pages Viewed
Referral Sources
Date and Time of Visits

2. How We Use Your Information

We use your information to:

Process and fulfill orders
Provide customer support
Communicate order updates
Improve our website and services
Prevent fraud and unauthorized transactions
Personalize your shopping experience
Send promotional emails and marketing communications (only where permitted)

We will only use your information for legitimate business purposes and in accordance with applicable laws.

3. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve user experience and website performance.

Cookies may be used to:

Remember your preferences
Keep items in your shopping cart
Analyze website traffic
Measure advertising performance
Improve website functionality

You may disable cookies through your browser settings; however, some website features may not function properly.

4. Third-Party Services

We may use trusted third-party service providers to operate our business, including:

Payment Processors
Shipping and Logistics Providers
Website Hosting Services
Analytics Providers
Marketing Platforms

Examples may include Shopify, Google Analytics, payment gateways, and shipping partners.

These third parties may have access to information necessary to perform their services but are not permitted to use your information for unrelated purposes.

We are not responsible for the privacy practices of external websites linked from our store.

5. Payment Security

We do not store complete payment card information on our servers.

Payments are processed through secure third-party payment providers that comply with industry security standards.

Customers are encouraged to review the privacy policies of payment providers used during checkout.

6. Data Security

We implement reasonable technical and organizational measures to protect personal information from:

Unauthorized access
Disclosure
Alteration
Loss
Misuse

While we strive to protect your information, no method of internet transmission or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

7. Data Retention

We retain personal information only for as long as necessary to:

Provide our services
Complete transactions
Comply with legal obligations
Resolve disputes
Enforce agreements

When information is no longer required, it will be securely deleted or anonymized where reasonably possible.

8. Customer Rights

Depending on applicable laws, customers may have the right to:

Access their personal information
Correct inaccurate information
Request deletion of personal information
Withdraw consent for marketing communications
Request details regarding the processing of personal information

To exercise these rights, please contact us using the details provided below.

9. Children's Privacy

Our website is not intended for individuals under the age of 18.

We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will take appropriate steps to remove it.